Refund policy

EXCHANGE & RETURNS POLICY

We want you to be happy with your VIKINGS order.

If you need to exchange an item, please contact us within 14 days of receiving your order.

EXCHANGE CONDITIONS

Items must be:

* Unworn and unused.
* Unwashed.
* In their original condition.
* Returned with all original tags and packaging.

Items that show signs of wear, washing, damage, stains, perfume, or any other signs of use cannot be exchanged.

SIZE & COLOR EXCHANGES

If you ordered the wrong size or would like a different color, you can request an exchange subject to availability.

Exchange shipping fees are covered by the customer.

WRONG OR DAMAGED ITEMS

If you receive an incorrect or defective item, please contact us as soon as possible and provide clear photos of the item.

If the issue is confirmed to be from our side, VIKINGS will cover the exchange shipping costs.

RETURNS & REFUNDS

Returns and refunds are accepted in accordance with our applicable return conditions.

The item must meet the same condition requirements stated above. Original shipping fees may not be refundable.

HOW TO REQUEST AN EXCHANGE OR RETURN

Contact us through our Contact page or Instagram @vikings.egy with:

* Your order number.
* The item you would like to exchange or return.
* The reason for your request.

Our team will guide you through the next steps.